Today we have launched a brand new version of the Customer Hub website. Our new look tenant portal contains all the information you need to manage your tenancy and keep up to date with what’s happening. You can view your rent account, report a repair, download a rent statement, request a copy of your tenancy agreement and much more! We are planning lots of new features in the coming months too.
To login visit https://customerhub.newcharter.co.uk
If you were previously a registered member of the Customer Hub website, for security reasons you will need to reset your password the first time you login. If you haven’t already registered, just click here to register.
We’re keen to hear feedback from customers using our site and so please log in to Jigsaw Rewards to complete a short survey on your experience of using the site.
