News

 
 
General, Jigsaw Group news | 27/11/2019
Connect teams awarded Customer Contact Association Global Standard

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards feedback – out-of-hours survey

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards members feedback on Resident Involvement Strategy

Jigsaw Homes Group has developed a new draft Resident Involvement Strategy to explain how our residents can get involved with the Group. There are various involvement options available to residents. …

 
In Your Area, Neighbourhood | 19/11/2019
Autumn in Action weeks 2 & 3 round up

We’ve now completed weeks 2 & 3 of Autumn in Action and our Neighbourhood Engagement team have been out in our communities, delivering a wide variety of events and activities…

 
In Your Area, Neighbourhood | 12/11/2019
Neighbourhood Engagement team support 25 residents into work

Since April 2019, Jigsaw Group’s Ashton-under-Lyne Work Club has helped to support 25 unemployed residents secure paid employment. This was achieved by the Group’s Neighbourhood Engagement team working in partnership…

 
General | 12/11/2019
Homes for Cathy

Jigsaw Homes Group is a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people. We…

 
General | 07/11/2019
Tenants’ Annual Report 2019

Following from the publication of our Financial Statements for 2018/19, we pulled together some of the key highlights during the year along with our performance and customer satisfaction with our…

 
General | 05/11/2019
Essential maintenance work on our telephone system – Tuesday 5 Nov & Wednesday 6 Nov 2019.

On the evenings of Tuesday 5 and Wednesday 6 November, we will be carrying out essential maintenance work on our telephone system. During this time, calls will be directed to…

 
In Your Area, Neighbourhood | 01/11/2019
Neighbourhoods team get Autumn in Action

Our Neighbourhood Engagement team takes pride in our neighbourhoods and wants to work with residents and partners to achieve our mission of “Creating homes Building Lives”. The team will be…

 
In Your Area, Neighbourhood | 29/10/2019
Good Neighbours Days resume

Last week our Good Neighbours Day resumed with the first event being held in Wigan on Wednesday 16 October. These events are a great opportunity for prospective residents to meet…