Category: General

 
 
General | 22/02/2024
An update from our Chief Executive – February 2024

As the new chief executive of Jigsaw Homes Group, I am committed to leading the organisation and continuing to help our residents; providing affordable homes and making a positive impact on communities. 

 
General | 15/02/2024
Telephone service disruption – Thu 15 & Fri 16 February 2024 (ISSUE RESOLVED)

We are experiencing problems with our telephone lines and some calls are not coming through. Our engineers are aware of the problem and working to resolve. We wish to apologise for any inconvenience caused.

 
General, In Your Area, Sustainability | 13/02/2024
Energy Upgrades Underway for Hundreds of Homes

Jigsaw has started its next phase of working to improve the energy efficiency of some of its homes. It has set aside funds for these improvements as part of its…

 
General | 04/02/2024
Tameside allocations portal – ongoing maintenance

Please note that we are continuing our scheduled maintenance work on our Tameside allocations online portal over Saturday 04 February 2024.

 
General | 01/02/2024
Essential IT Maintenance Work

Please note that we will be carrying out some scheduled maintenance work on our systems from 4pm on Friday 02 February. While we will be available to answer your calls…

General, Jigsaw Rewards, You Said We Did | 28/01/2024
You Said We Did: A Good Call?

Recently, 90 Jigsaw Rewards members took part in our ‘good call’ survey and told us about their recent experiences phoning our Connect contact centre.

 
General | 16/01/2024
Repairs during the adverse weather conditions 16 Jan 2024.

Due to the widespread snow fall across areas where we have homes, our technicians may be delayed attending repair appointments today. We are contacting directly any residents that may need their repair appointment rearranging. Thank you for your patience.

 
General | 04/01/2024
Work Continues After Stalybridge Storm

Since the recent storm that hit areas of Tameside, we have worked to provide as much support as possible to all of our residents who were impacted by this shocking and extreme weather incident.

 
General | 28/12/2023
Tameside homes affected by storm

Following last night’s storm that hit areas of Tameside, we are working to ensure residents are safely accommodated. As well as carrying out emergency repairs and helping some residents find temporary housing, welfare calls are being made to residents in the immediate area.

 
General | 15/12/2023
Our services over Christmas & New Year 2023/24

Please note from Monday 25 December 2023 and during the festive period, we will be providing restricted services, including an Emergency Repairs service. Normal services will resume from Tuesday 02 January 2024.