Category: General

 
 
General | 16/01/2024
Repairs during the adverse weather conditions 16 Jan 2024.

Due to the widespread snow fall across areas where we have homes, our technicians may be delayed attending repair appointments today. We are contacting directly any residents that may need their repair appointment rearranging. Thank you for your patience.

 
General | 04/01/2024
Work Continues After Stalybridge Storm

Since the recent storm that hit areas of Tameside, we have worked to provide as much support as possible to all of our residents who were impacted by this shocking and extreme weather incident.

 
General | 28/12/2023
Tameside homes affected by storm

Following last night’s storm that hit areas of Tameside, we are working to ensure residents are safely accommodated. As well as carrying out emergency repairs and helping some residents find temporary housing, welfare calls are being made to residents in the immediate area.

 
General | 15/12/2023
Our services over Christmas & New Year 2023/24

Please note from Monday 25 December 2023 and during the festive period, we will be providing restricted services, including an Emergency Repairs service. Normal services will resume from Tuesday 02 January 2024.

 
General | 11/12/2023
Our services on Friday 15 December 2023

Please note that we will be providing restricted services on Friday 15 December 2023 including an emergency repairs service. Normal service will resume from Monday 18 December 2023.

General | 23/11/2023
My Jigsaw online portal – essential maintenance 04 & 05 December 2023

Please be aware that we will be performing essential maintenance for My Jigsaw on the Monday 04 and Tuesday 05 December. We wish to apologise for any inconvenience caused.

 
General | 21/11/2023
Jigsaw Achieves 13th CCA Accreditation

Jigsaw Homes’ customer contact service Connect has achieved CCA (Customer Contact Association) Accreditation for the 13th year in a row.

 
General | 15/11/2023
Service disruption – automatic payment lines 15 Nov 2023

We are currently aware of an issue with the automatic payment line for Jigsaw Homes Tameside and Jigsaw Homes Midlands.  If you have tried to use the payment line this morning and were unable to do so, we wish to apologise for any inconvenience caused.

 
General | 10/11/2023
Foundation Funding Engaging the Community

The Jigsaw Foundation has awarded £13,500 to the Community Engagement Project at New Life Church in Ashton to support vulnerable residents in the community.

 
General | 08/11/2023
New Community Grocer Opens in Tameside

The Ashton Central Community Grocer launched last week to help make the cost of living more manageable for hundreds of residents.