News

Attending emergency repairs is our main priority at the moment and in order to be able to deal with these, we have reverted to an Emergency Repairs only service. Please only call us if your repair is an emergency. 

In August, more than 3,000 of our tenants took part in a survey to measure Tenant Satisfaction. The survey found that overall, 68% of tenants are very or fairly satisfied with Jigsaw as their landlord.

More than 200 winter warmer packs have been delivered to residents in need as part of this year’s Keep Warm Keep Well project.

Today (Friday 9 December 2022) from 12pm – 6pm  we will be carrying out essential maintenance to our IT systems. During this time we will be processing emergency repairs only. …

Please note that we will be providing restricted services on Friday 16 December 2022 including an Emergency Repairs service only. Normal service will resume from Monday 19 December 2022. Please only…

Several community gardens Jigsaw helps to support have been recognised as some of the best in the North West.

At Jigsaw, we work together with residents to shape our priorities through an active consultation process via our Jigsaw Rewards scrutiny panel.

The first community warm hub launched last week in Tameside, helping residents combat the cost of living crisis.

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve.  

We recently ran a survey on Jigsaw Rewards to ask for your views on exchanges and transfers. An exchange is a direct swap with another tenant who also wants to move, whereas a transfer is when you apply for rehousing and move to an empty property (this can sometimes take a while).