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Customer Feedback | 22/10/2021
Customer Feedback – Q2: July to September 2021

Customer Feedback and Complaint Investigations We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas…
 
General | 11/10/2021
What the increase in energy prices means for you

Since January 2021, the wholesale price of gas has increased by approximately 250%. A number of factors have contributed to the rise, including increased demand, the global pandemic causing a…
 
General, Jigsaw Rewards | 01/10/2021
Win £300 Worth of Amazon Vouchers!

Simply complete a survey* on Jigsaw Rewards between 04 October 2021 and 10 December 2021 to be entered in to our FREE PRIZE DRAW to win one of our top…
 
General | 27/09/2021
Incoming calls service disruption – Monday 27 September.

We are experiencing a problem with our 0161 331 2000 telephone line, not connecting incoming calls. Our engineers are aware of the problem and already working to resolve. We wish…
 
General, In Your Area | 23/09/2021
Councillor Dan Costello joins Jigsaw community cleanup

It was a real community effort this summer when our neighbourhood engagement and safety teams, together with residents, Clean Care and the Hit Squad joined forces to tackle rubbish around…
 
Jigsaw Group News | 14/09/2021
Jigsaw Group is supporting Gas Safety Week 2021

Jigsaw Group has pledged its support for Gas Safety Week (13 – 19 September 2021) and will be raising awareness about the importance of gas safety throughout the week and…
 
General, Jigsaw Rewards, Neighbourhood, You Said We Did | 13/09/2021
Our Tenants’ Annual Report for 2020/21 is Now Out

We have been working hard to make our communities better places to live and delivering services that make a difference to our residents. Over the last year, and as a…
 
Sustainability | 03/09/2021
Be part of it…’Be Zero’

As we aim to become a zero carbon organisation by 2050, we embarked on ‘Be Zero’, our Group’s ambitious sustainability drive.  Our activities, such as building and maintaining homes, have an impact…
 
General | 01/09/2021
Essential telephone maintenance work – Thursday 02 September from 08.00am – 08.30am

We will be carrying out essential maintenance work on our telephone system from 8.00am on Thursday 2nd September 2021 which we expect to last 30 minutes. This may cause some…
 
General, Jigsaw Rewards, You Said We Did | 01/09/2021
You Said, We Did: Residents Have Their Say on Our Tenants Annual Report

Residents have been given the chance to tell us what they want to see in our Tenants Annual Report, and how they would like this information to be shared with…